STEP-Shore Excursions Standard Industry & Assessor Trainings

Industry & Assessor Training

To develop local capacity and reduce the costs associated with eco-certification, we offer two types of training workshops – one for shore excursion operators and one for local assessors and consultants.  The Assessor & Consultant Training Program is available in Royal Caribbean Ltd’s primary regions of operation.  It includes two days of classroom training for both assessors and consultants and a two day on-site audit designed expressly for assessors.

The Industry Training Program and advisory services are available upon request for groups of operators and individual companies that are looking for hands on guidance and support in implementing a management system that’s aligned with their existing operational systems and the Shore Excursions Standard.

To be connected with an Accredited Auditor in your region, contact us.

Auditor & Consultant Training

We offer STEP Auditor and Consultant trainings around the world. If you're interested in participating in a training, hosting a training, or offering a training in your region, please contact us.

Training Course Overview
This four day course provides an in-depth review of certification in the travel industry, sustainable tourism standards, impact measurement and management, and the Shore Excursions Standard. Practical examples of sustainability initiatives and current industry best practices are illustrated throughout the program. The course also includes an on-site assessment of a hotel, attraction or tour operator, team exercises and group discussions to ensure a focus on the practical application of the Shore Excursions Standard.

The Training Course includes:

• 2 days training on the Shore Excursions Standard
• 2 day on-site assessment and audit of a tour operator
• Pre-read and other course materials (copy of the self-assessment, case studies, access to the Shore Excursions Standard online, etc.)
• Examination fees
• Lunch on each day of the course with vegetarian options available up on request
• Internet access in the classroom on each day of the course
• Please note that you will need to bring your own laptop

Benefits
The course informs assessors, consultants, travel and tourism professionals, and environmental management professionals about the Shore Excursions Standard and its significance for the cruise line sector. The course also provides learning opportunities for developing and applying sustainability principles and strategies to help measure and manage environmental, socio-cultural and economic impacts. In addition, those assessors and consultants who successfully complete the course will have opportunities to work with Sustainable Travel International and its clients.

The Training Course is designed for:

• Travel and tourism industry and other business professionals who are seeking to become Shore Excursions Standard Assessors, sustainable tourism consultants, or are seeking to obtain Eco-certification through the Shore Excursions Standard
• Environmental management professionals, travel and tourism staff (e.g. hotels, attractions, departments of tourism, etc.), and other professionals (e.g. protected area managers) who are interested in setting and achieving environmental objectives.
• Travel and tourism-related business that are interested in implementing sustainable tourism practices within their operations, and learning how to navigate the eco-certification process.

Pre-Requisites

1. General Participants. Participants consist of: travel and tourism industry professionals and other business professionals who are seeking to become sustainable tourism consultants, or are seeking to obtain eco-certification through the Shore Excursions Standard; travel and tourism-related businesses that are interested in implementing sustainable tourism practices within their operations, and learning how to navigate the self-assessment and eco-certification processes; and environmental management professionals, travel and tourism staff, and other professionals who are interested in setting and achieving environmental objectives. No prior experience is required for General Participants who want to attend the Training Course. All course attendees will successfully complete the course will receive a Certificate of Completion.
2. Auditors. Auditors wishing to become a Shore Excursions Standard-certified Assessors should be able to demonstrate that they have Assessor and/or Auditor qualifications consistent with the recognized Auditor or Registration body, relevant practical experience as a Lead Auditor and have completed EMS Auditor training. Auditors will be required to complete and pass the relevant course requirements, and may be required to submit evidence of relevant qualifications and experience.
   

For more information explore our eco-certification process:

Overview  |  Benefits  |   Rating System  |   Process and Fees
Online Registration  |   Industry and Assessor Trainings  |   Glossary