Our Programs - Learn about STEP

STEP Provider Categories
STEP is designed for businesses of all sizes that operate within
the following segments of the travel and tourism industry:

Tour Operators: are defined as companies whose main business is taking individuals or groups of people to one or several places. Tours typically combine multiple vacation elements such as walking and driving and viewing and interacting with the environment. This category encompasses both in-bound and out-bound tour operators as well as tour wholesalers and travel agents.

Tour operators may offer air, land, or water-based transportation and or overnight accommodations as separate services, but these services are to be assessed separately.

Small- to Medium-sized tour operators are defined as tourism providers whose annual gross revenues from their operations are $2,000,000 (USD) or less.

Large-sized tour operators are defined as tourism providers whose annual gross revenues from their operations range from $2,000,001-Plus (USD).


Accommodations: Accommodations are defined as facilities designed for transient occupancy to house overnight visitors or travelers. Accommodations typically include, but are not limited to bed and breakfasts, campgrounds, condominiums, cottages, eco-lodges, home-stays, hostels, hotels, inns, lodges, motels and resorts.

The accommodation may offer air, land, or water-based transportation and or tours as separate services, but these services are to be assessed separately. Please note that swimming pools, golf courses, or restaurants associated with the properties are not included in Eco-Certification.

Small- to Medium sized Accommodations are defined as tourism providers whose annual gross revenues from their operations are $2,000,000 (USD) or less.

Large Accommodations are defined as tourism providers whose annual gross revenues from their operations range from $2,000,001 - Plus (USD).


Attractions: Attractions are defined as facilities and or natural areas with fixed infrastructure that offers entertainment and or educational experiences for the public.

Attractions typically include, but are not limited to aquariums, heritage centers, museums, parks (city, state, regional, or national), theme parks, visitor centers and zoos. Please note, however, that aquariums and zoos associated with the attraction are currently not included in Eco-Certification.

The attraction may offer overnight accommodations, tours, and or air, land, or water-based transportation as separate services, but these services are to be assessed separately.


Transportation Service Providers: Transportation Service Providers are defined as companies whose main business is offering tourism-related, air, land or water-based transport services to individuals or groups of people. This category encompasses taxi, shuttle and charter services as well as small airlines, scenic cruises, off-road vehicle tours and the like.

The transportation service provider may offer overnight accommodations and tours as separate services, but these services are to be assessed separately.


Community Based Tourism: Community-based tourism is socially sustainable tourism that is initiated and operated by local people, fostering traditional culture and responsible stewardship of the land while balancing power within communities so that conservation and community well-being are emphasized over individual profit.

An eco-certification program for this segment is under development.

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